About Us;
Based in Lanarkshire we span the whole country from top to bottom to meet our customers’ needs. Our aim is to always ensure the fire system engineering is of the highest standard, whilst also ensuring cost efficiency.
We work with small installations to large multinational installations on all fire prevention measures. We design, install and supply, providing optimum service levels to each project, regardless of size or value. We build long lasting business relationships and work as Trusted Advisors to our clients. With 22 years in the industry we understand what is required to comply with British standards and ensure our clients benefit from our knowledge and expertise in this specialist field.
We sell a range of Fire Extinguishers and supply and Install Fire Alarms, Firetrace Systems and Fire Doors throughout Scotland and beyond.
Requirement;
Looking to find a print and scanning solution;
• Allow for documents to be automatically routed to the correct filing when scanned
• Allowing hard copy documents to be destroyed and stored electronically
• GDPR compliance
• Secure printing
• Ability to automatically upload documents from remote locations
• High quality output for short run, bespoke marketing document printing
• Cost efficiency
• Ease of use
• Potential to look at working with a trusted advisor for future app development
We approached RDS Business Management Ltd with our requirement and initially asked simply for a Managed Print Solution.
Donna responded instantly and we had a virtual meeting arranged to suit all diaries within 2 days of submitting our enquiry. We were completely open to advice as had spent a lot of time submitting requests and receiving quotes that really did not give us the information we needed to make an informed decision. We needed to have a better understanding of the marketplace and the solution that would best meet our business needs, whilst keeping our processes simple.
“To receive honest and open advice was just what we needed. RDS have a truly agnostic approach and therefore were able to work with us on a solution that is right for us.”
Donna and the team at RDS took the time to understand our business model and what we were looking to achieve. We have always worked in quite a manual fashion and although this has worked for us previously, we knew we needed to make changes for future proofing and client/staff experience as we are now growing as a company ourselves. In our sector we must be able to adapt to legislation changes regularly, particularly around paperwork and certification and how it is stored and submitted/shared.
RDS supported us through this process and we now have reduced our manual processing procedures allowing us to manage our workload, improve our responses to our clients as well as seeing a huge improvement in our billing process for both clients and ourselves. We are now looking at developing an app to further enhance our client and contractor experience.
To receive honest and open advice was just what we needed. RDS have a truly agnostic approach and therefore were able to work with us on a solution that is right for us.
I now class RDS Business Management as our ‘go to’ for any business changes we look to make. The team always keep us up to date on any of the offerings they have that may be of interest and the time we save in research is great!
Ryan Sommerville
Managing Director.